Do you have a physical store in Hong Kong that I can visit?
Since we launched our brand in 1997, we have an image counter at HKTDC Design Gallery at Convention Centre, Wanchai with a small rotating collection. You can purchase our jewelry directly there too.
I have placed an order in your site where can I check its status?
We will contact you by email within 24 hours after you have placed your order, if you did not hear from us please let us know by email: enquiry@greengshop.com
I have bought jewelry from your Ocean Centre Green G. shop in the past and I want to refurbish them, can that be done?
Our Green G. brand was launched in 1997 with the opening of our Green G. jewelry boutique in Ocean Centre, Harbour City. In 2003 we were the only Hong Kong brand invited to exhibit in Baselworld's Designer Hall. From then on we focus on promoting our brand to prestigious jewelry shops and department stores internationally. And we only present our jewelry in Hong Kong through HKTDC Design Gallery.
If you need any refurbishment services of your old jewelry purchased at our Ocean Centre Shop before, please email us at enquiry@greengshop.com or
info@greengjewelry.com, and we can arrange for you.
we shall arrange.
What is your after sales service？
Our jewelry are designed by our internationally recognized designer Sabina Lee. Our jewelry are crafted in our own workshop in Hong Kong and China. Hence you can rest assured that we can provide the best after repair and refurbishment services to all our jewelry sold since 1997. All repairs and refurbishment will be charged competitively on cost basis.
Do you have a VIP program?
If your on-line purchase accumulate to HK$50,000 you will automatically become our VIP. There will be special promotions and events for VIP customers only. Besides, our designer will accept one-of-a-kind design projects of our VIPs.
Do you sell internationally?
Our on-line shop only serves customers who can pick up their jewelry from our show room in Hong Kong. International customers (both jewelry shops and retail consumers) who require international shipment please send us an email for details at enquiry@greengshop.com.
Can I order other 18K gold colours or ring size
Yes, you can order other 18K gold colours or different ring sizes. Please send us an email enquiry@greengshop.com and we will give you a quotation.